Koodo self-serve log in attempt but `You're still waiting for permission from the owner of that email address.` error.

Greetings, Koodo community,

I am trying to log in to Koodo serf serve system but when I try to do so, I see the following error.

`Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.`

I checked a few similar posts in the community and it seems like Koodo needs to correct my email address.
Could anyone with the permission please do so ?

Please let me know if you also need my phone number,

Thanks a lot in advance !