Koodo Community

koodo call back, No one answered

  • 15 May 2023
  • 8 replies
  • 86 views

Koodo call back. I pressed 1 and then it just kept ringing. I let it ring for 6 mins before i hung up. Now i have to reschedule a call back for tomorrow??


This topic has been closed for comments

8 replies

Userlevel 7
Badge +4

If it's really busy, the available slots can be until then. Unfortunately quality control is never 100%. We're able to help you here though! What's your question?

Userlevel 7
Badge +4

What are you scheduling a call back for?  Maybe we can better direct you to an answer here

Phone plans that are not available on self serve

Userlevel 7
Badge +4

Which plan are you looking to get?

I see the limited time deal $39 for 20gb. That or other offers available that is better pricing than mine now

Userlevel 7
Badge +4

So the 20gb one for current customers requires a tab upgrade last I saw. The fine print on the site doesnt specify though. What happens if you try via the main page rather than self-serve?

Sends me to get a new number or upgrade my phone. Its only for bring your own phone. So it couldn't be a tab upgrade

Userlevel 7
Badge +4

Byop is for new customers or activations. Current customers can upgrade on tab to get it. So if you're looking for a new phone, it's a decent time outside of black Friday. If you're not, well, you can look wherever you can get the best deal for yourself.