Koodo Community

koodo assist doesn't recognise my uk email address

  • 15 September 2022
  • 1 reply

recieved my first bill and went to try and set up my self serve account as instructed by the koodo rep when I got my sim card. the koodo assist keeps asking for my email even after I enter it several times. I dont understand why when its the same email my bill comes to?

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Userlevel 7
Badge +4

Was there a self serve confirmation email when you first Signed up?