Koodo Community
Question

koodo assist doesn't recognise my uk email address

  • 15 September 2022
  • 1 reply
  • 20 views

recieved my first bill and went to try and set up my self serve account as instructed by the koodo rep when I got my sim card. the koodo assist keeps asking for my email even after I enter it several times. I dont understand why when its the same email my bill comes to?


1 reply

Userlevel 7
Badge +4

Was there a self serve confirmation email when you first Signed up? 

Reply