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Keep getting an error with add on removal


I just signed up and noticed there was an add on I didn't even want. A 911 charge! I tried to remove it but keep getting this message..An error has occurred. Please refresh the page or try again later. Any advice? Very annoying.

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Userlevel 7
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It's not something you can remove. This add-on is mandatory and imposed by the government 
Userlevel 7
Badge +4
You don't have a choice to not pay the 911 charge. It is mandated by the province in which you live.
Userlevel 7
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http://help.koodomobile.com/plans-add-ons-data-and-other-services/e911/what-is-the-government-911-se...
I didn't realize that! Did not have it with Bell 😕

Userlevel 7
Badge +4
Darlene Caren wrote:

I didn't realize that! Did not have it with Bell 😕

That's surprising, as Bell was even charging it in the Territories where 911 is unavailable. They paid a HUGE rebate to these customers a couple of years ago.

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