Koodo Community

Community

Solved

Just moved to Kamloops and would like to change my number, but self-serve doesn't list Kamloops as an option - what should I do?


icon

Best answer by Paul Deschamps 30 May 2015, 03:45

Call customer service and see if numbers are available for that area. If they are tell them your not able to make the change via self serve to a number of that area and they should waive any possible fee. Also if you have a province specific plan from where you moved from you will need to change your plan to one available in BC. Dial 1-866-99-KOODO (1-866-995-6636). Hours of operation (Eastern Standard Time): Monday − Friday: 9am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm

View original

1 reply

Userlevel 7
Badge +4
Call customer service and see if numbers are available for that area. If they are tell them your not able to make the change via self serve to a number of that area and they should waive any possible fee. Also if you have a province specific plan from where you moved from you will need to change your plan to one available in BC. Dial 1-866-99-KOODO (1-866-995-6636). Hours of operation (Eastern Standard Time): Monday − Friday: 9am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm

Reply