Attempting to register my Self Serve account using Koodo Assist. I enter all the account information sent to my email and click ‘Finish Registration’ which brings me to a new page asking me to create a password and security question.
Continuing on after entering my password details gives an error message reading:
<my email> is already linked to a profile that was partially created when you activated your account. We need you to finish creating your online account to successfully complete registration. To do so, click ‘resend’ and we will email your registration link.
Clicking resend gives a blank webpage, nothing comes to my email address. Multiple attempts on different browsers, nothing changes.
Best answer by Flo KoodoView original