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IMEI generic error


Receiving a 'generic error' when trying to change devices. Prepaid account. Koodo phone is damaged, using unlocked device. Entering IMEI and "change" results in 'Generic Error'

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Userlevel 6
What's the phone you're using?
Thanks for your response. It turns out that despite the error message my account is now (as of 5 minutes ago) working with the non-Koodo phone. it's an LG GW620R. Thanks again!

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