Koodo Community

Community

Solved

I went on the website for the selfserve and can t log in to my account yet .. what I do


2 replies

Userlevel 7
Badge +4
Did you register for self serve first? Also make sure you are using the right self serve Prepaid https://prepaidselfserve.koodomobile.com/ Monthly Postpaid https://www.koodomobile.com/sso/UI/Login?realm=koodo&locale=en&goto=aHR0cHM6Ly9zZWN1cmUua29vZG9tb2JpbGUuY29tOjQ0My9hY2NvdW50L215S29vZG8ucG9ydGFs&encoded=true
Userlevel 7
Badge +4
Also if it's that your getting an error message then try deleting your browsers cache, history and cookies and make sure your browser is set to accept cookies. The site is optimized for use with Internet Explorer and Firefox so make sure to use one of those browsers, it doesn't play nice with safari if that's what your using so try another browser.

Reply