Koodo Community

I want to reverse a rate plan change that I just did

I removed a group of add ons and can't get them back.

3 replies

Userlevel 6
What add-ons were they? I know switching off an old plan that is not available today means that you can't get it back, but I'm not sure what add-ons they had in the past that they don't have today.
Userlevel 6
Technically, you can't get them back. But if you call customer service you might be able to get an exception. No promises though.
Userlevel 7
If the add-ons are no longer offered, there's absolutely no way to get them back now. If you don't see it on Koodo's website under "add-on's" then you can't get it. Sorry:(