Koodo Community



I want to cancel one of my Koodo cell phones. What's the best way to do this? Thanks.

2 replies

Userlevel 6
You have to call them for that. You can't do it online.
Userlevel 5
The reason that it is done like this is to make sure that we are talking to the account holder instead of one very upset ex who just want to make your life miserable for breaking up with them. This way we can make sure that it is you that wants to cancel the line, or maybe transfer ownership of that phone to another person (maybe even the above very upset ex)