Koodo Community
Solved

i want change my phone number

  • 27 July 2022
  • 5 replies
  • 212 views

To change my phone number 

icon

Best answer by Sophia 27 July 2022, 01:33

View original

5 replies

Userlevel 7
Badge +4

You can do that in self serve - it’s free and easy.  See https://www.koodomobile.com/en/help/changing-your-phone-number for instructions.

I tried using the self serve option to change my number but it just says I already changed my number. I'm not how to fix that. Please help

Userlevel 7
Badge +4

You can only change your number once per billing cycle on postpaid.

I haven't changed it before. Its the same number I got when I got the phone over a year ago

Userlevel 7
Badge +4

I haven't changed it before. Its the same number I got when I got the phone over a year ago

SSound like your self serve have some system glitch.

You need to contact Koodo - set up a call back and ask them to o fix it ( and/ or change your number).

Make sure you tell them that you tried to do it by yourself, but you couldn't do it because of the system glitch/error. 

Reply