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I'm trying to log in but it says my account has been linked to another email.

  • 16 June 2017
  • 3 replies
  • 127 views

I had a prepaid account with Koodo and recently changed to a monthly one. At the kiosque when I switched plans I had the same issue as now but, I after trying a few times I was able to login. Now is blocking me again and I can't access my monthly account. 
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Best answer by David AKU 16 June 2017, 18:09

Contact Koodo directly so they can reset your account. Easiest by PM from their Facebook page or by DM from their Twitter page.
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Userlevel 7
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Contact Koodo directly so they can reset your account. Easiest by PM from their Facebook page or by DM from their Twitter page.
Rreset my page grrr
Userlevel 7
Badge +4
Rreset my page grrr
@Italy chic : Did you see the same message? or was there something else? Was your line active?

If you need a reset, you need to contact Koodo directly. Send message to their facebook https://www.facebook.com/Koodo or setup a callback throuh their digital assistant www.koodo.com/chat (make sure you schedule to a working number and not blocking Koodo number 1 (866) 995-6636)

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