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I'm trying to add an international plan to my phone, but the links aren't working?


I've been trying to access the self-serve option to add an international plan to my phone, but the website keeps timing out. 

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Userlevel 7
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You can add them via the text codes showing at the bottom of the international plan.
I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?
Userlevel 7
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Kristine Dahl wrote:

I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?

No need to login to self serve.  Goran was saying to use the text code.  See image below that I highlighed in yellow for ya


Kristine Dahl wrote:

I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?

Ok that is information I can use!
Is there service available in Romania? 
Userlevel 7
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Kristine Dahl wrote:

I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?

I took a look just in case you can't get the site to work for you for some reason. Unfortunately there are currently no roaming agreements in place with carriers in Romania. Your best bet then is to go here:
http://prepaid-data-sim-card.wikia.com/wiki/Romania

Pick a plan that meets your needs the best. Data is dirt cheap in Romania. Like dirt cheap. And if you need to contact home, you cna use messaging apps, or calling cards, or a VoIP app like Fongo which gives you a Canadian number for free and uses data to make the connection. Or Skype. There's many options. 

Userlevel 7
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Kristine Dahl wrote:

I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?

https://www.koodomobile.com/help/international-pay-use-roaming

If you select Romania as the country you will see 5 roaming partners.  As long as they have coverage, you can roam on their network
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Kristine Dahl wrote:

I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?

Unfortunately Dennis it states that there is no service available with any of them at this time.
Userlevel 7
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Kristine Dahl wrote:

I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?

Wow you are right.  What's up with that@Bernard?
Userlevel 7
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Kristine Dahl wrote:

I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?

The list must not be up to date and I will confirm. I just got back from Romania and used my international add-on no problem. Carrier agreements change frequently, I suspect we missed the update on this. 
Userlevel 7
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As per Goran Kristine, the roaming add-ons can only be added via text. You will find them here:
https://www.koodomobile.com/add-ons?INTCMP=KMNew_NavMenu_Shop_Addons

Click international plans and follow the instructions.  

The link isn't working. Just times out. Is there a problem with your system perhaps?
Userlevel 7
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Kristine Dahl wrote:

The link isn't working. Just times out. Is there a problem with your system perhaps?

Try clearing browser cachce. Try another browser. Try viewing it in private or ignognito mode of your browser. Let us know if you still cannot see it.

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