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I'm not created self serve account.


I tried creating my self serve account. But continu It say's : driver's licence no. enter .. but I don't have driver's licence. How can I create my account? please tell me... It can't choose question. only require entering driver's licence no. So I can't choose any question.

8 replies

Userlevel 6
Badge +4
Hi there Melissa... If the system is requesting the Driver's License is because this information was provided at the moment of the activation... Are you the account holder? If you continue having issues with this, you may call Customer Service and get assistance on how to set up your Self Service account..
call *661 to help you, it will take about 3-5 minutes to get it done we will help you to create your profile for you to be able to set up the password with the pin # of the account !
Userlevel 7
Badge +4
Ana wrote:

call *661 to help you, it will take about 3-5 minutes to get it done we will help you to create y...

*611 🙂
Ana wrote:

call *661 to help you, it will take about 3-5 minutes to get it done we will help you to create y...

thx ^^ I called 661. But It's wrong no.
Userlevel 6
Badge +4
Ana wrote:

call *661 to help you, it will take about 3-5 minutes to get it done we will help you to create y...

*611... Customer Services closes at 9 p.m. local time, so I'm afraid is closed for you now, try tomorrow from 9 a.m. Enjoy your evening...
Ana wrote:

call *661 to help you, it will take about 3-5 minutes to get it done we will help you to create y...

thx. you,too
Userlevel 7
Badge +4
What ID did you provide when you signed up for service? If it was a passport, try entering the passport number.
Timo Tuokkola wrote:

What ID did you provide when you signed up for service? If it was a passport, try entering the p...

yes, I tried entering my passport number. But It's wrong,too.

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