Koodo Community



i lost my phone and bought a new sim then activated online. i put the new sim into three kinds of unlock phones non of them work. why?

3 replies

Userlevel 1
You need to call Koodo to find out why your SIM first activation didn't go through, or try it on a Koodo genuine handset. You should be sûre that your account is not In a suspended account status
Userlevel 7
Badge +4
Koodo uses 3G HSPA+ 850/1900 4G LTE 1700/2100 Does your unlocked phone work on these frequencies. If it is an iphone, you might need to update via itunes first
Userlevel 5
Id double check the phones your trying to use and make sure they will work. www.switch2koodo.com