Koodo Community

I lost my phone

  • 17 September 2018
  • 1 reply
  • 31 views

I have lost my phone (perhaps stolen) - I go into koodo services to report it but the web page WILL not load. On a mobile safari browser or a Microsoft browser. This is ridiculous. What steps can I take next, is their a contact phone ?

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1 reply

Badge +4
Self serve is working for me. Try clearing your browsers cache or even trying another browser to report your phone through self serve.

https://www.koodomobile.com/help/reporting-your-lost-or-stolen-phone

Contact info below. You can also try sending a message on Facebook/Twitter.

https://www.koodomobile.com/contact-us