Koodo Community

I can't login to my account. loop error

I can't login to my account. it keeps saying loop error. clear cookies and try again. I did that and still nothing. it's not the first time this happened. it's happened before.

2 replies

Userlevel 7
Badge +4
Have you tried a different browser?

How did this resolve the previous time that it happened?
Userlevel 1
Hi Crystal !

Could you try clearing the cache and deleting cookies ? Keep us posted !