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Question

I can't get into "my profile" on self serve

  • 5 October 2020
  • 2 replies
  • 40 views

When I log into self serve I can get into my billing page but not “my profile” or “usage”. I just get a white page with a blank blue box. I’ve cleared my cache and cookies. 


2 replies

Userlevel 7
Badge +4

 If you are behind on your payments, your self serve account will only have the billing section accessible.

Userlevel 7
Badge +4

Did you sign into a “closed/cancelled” account? I would check if the email/account is correct.

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