Koodo Community



I can't get into my koodo account to access my payments.

I recently changed my password and email to get into my koodo account. It is now not letting me access my info on how much money I have left to pay off for my phone..how do I fix this?

2 replies

Userlevel 6
If you can't access it you'll need to call Koodo's Customer Support.
you cal also dial *611 if you just need to know your account balance, but yea obviously it s better to have access to the full account. Btw did u confiirm your email, meaning did u went in ur inbox and clicked on the link in the email from koodo?