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I can't change my plan.

  • 28 January 2021
  • 1 reply
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The page keeps saying check back later of will just be a black screen. I have tried having them call me to fix this but my phone plan is the seasonal hold plan so I don’t think they can. 

 

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Best answer by Dinh 28 January 2021, 01:28

If you are on a seasonal hold plan, you need a rep to change your plan anyway.

You could actually schedule a callback to any Canadian number. Go here www.koodo.com/chat and type “seasonal hold removal”. It should show you the option to schedule a callback.

Alternatively, you could chat with rep via Facebook messaging https://www.facebook.com/Koodo or Twitter  https://twitter.com/koodo

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Userlevel 7
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If you are on a seasonal hold plan, you need a rep to change your plan anyway.

You could actually schedule a callback to any Canadian number. Go here www.koodo.com/chat and type “seasonal hold removal”. It should show you the option to schedule a callback.

Alternatively, you could chat with rep via Facebook messaging https://www.facebook.com/Koodo or Twitter  https://twitter.com/koodo