I ordered a SIM card in the mail, and the instructions said I could bring in my old phone number from a different provider.
the self serve system says I have to wait 14 days, which I was not made aware of before. And when I try to initiate the transfer anyway, it just says “Oops something went wrong”. I have tried on several browsers, on my phone, same message.
the chat assistant isn’t any help here. I would like to resolve this issue soon.
Best answer by MilkyWayView original