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How to use Self Serve to get a Koodo plan and move an existing Telus number to Koodo?

  • 13 September 2018
  • 3 replies
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How to use Self Serve to get a Koodo plan and move an existing Telus number to Koodo?
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Best answer by Dinh 13 September 2018, 09:35

@Magnus : They are 2 different systems, I don't think you could start paying when it is transfered from Telus.

They normally activated the SIM shortly after it shipped, so you don't have to wait for a long shipping (1,2 days). The porting from Telus is also quick (30minutes - few hours). Overall, if you would like to do online, it takes 1,2 days.

As there are a delay in order processing as of now, you might have to wait for the order to be processed (7-10 business days).

If you do it in store ($30 connection fee might apply), the transfer could be immediate.
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Userlevel 7
Badge +4
hi Magnus,
Are you a current Koodo customer?
For both new and existing you could try to get a plan from here https://www.koodomobile.com/rate-plans
After you have your SIM, you could port your number following this link https://www.koodomobile.com/help/moving-your-number-koodo
Thanks for the links, but this seems to create an overlap. I would start paying for the Koodo plan while the SIM card is being shipped and while I am still paying for the Telus plan until it has been transferred. Could I not order the Koodo plan and only start paying when it is activated with the number transfer from Telus?
Userlevel 7
Badge +4
@Magnus : They are 2 different systems, I don't think you could start paying when it is transfered from Telus.

They normally activated the SIM shortly after it shipped, so you don't have to wait for a long shipping (1,2 days). The porting from Telus is also quick (30minutes - few hours). Overall, if you would like to do online, it takes 1,2 days.

As there are a delay in order processing as of now, you might have to wait for the order to be processed (7-10 business days).

If you do it in store ($30 connection fee might apply), the transfer could be immediate.