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How do you speak to a human being?!


Very frustrating trying to register. Calling Koodo and pressing "5" gives no options for assistance for self serve. The closest option is ebilling which is a recorded message referring you to register on line. Are there other people out their hitting their heads against a wall trying to register for this service?

5 replies

Userlevel 7
Badge +4
Try hitting "0" a couple of times
Sure, then you get a message 'your call cannot be completed as dialed...'
Userlevel 7
Badge +4
Hello there,

Robert wrote:

Hello there,

I have also found the phone service to be lousy, the options and not allowing you to go to a human being is just ridiculous.   I used my credit when I set up the service in the store and when I go to pay now online or over the phone it will not work.  Very poor service.  I would not recommend to anyone.
Robert wrote:

Hello there,

I’m going to use a. iroam SIM card Koodo has lousy customer service

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