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How do I update my credit card information


4 replies

Userlevel 7
Badge +4
You can do this on self serve.  I just did it myself like 5 mins ago
I have the same issue. I always end up on Billing/ Pay my bill/ CC information must match original card/ Back to selfServe
Userlevel 7
Badge +4
Thorsten Bredberg wrote:

I have the same issue. I always end up on Billing/ Pay my bill/ CC information must match origina...

Try making the payment through Koodo's automated system. Dial #123 from your Koodo device, Option 3, then 1.
Userlevel 7
Badge +4
Thorsten Bredberg wrote:

I have the same issue. I always end up on Billing/ Pay my bill/ CC information must match origina...

Your account information including name and address must match that of your credit card.

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