Koodo Community



How do I reset my voicemail password through self serve?

I know i should be able to reset the password through koodo self serve but i cant see how. Does anyone know?

2 replies

Userlevel 3
Well, it's frustrating as hell, but I think I figured out a short cut. 1. Log into self serve 2. Under your account you will see a box that says "Can't find what you are looking for" 3. Click on Five Essentials (I know it doesn't make sense but that's the only way I was able to get back to their old site 4. Once on the old site look at the black tab, right next Five Essentials is the Voicemail Password tab. Hope this helps!
Userlevel 3
Hi Brooklyn! Were you able to do the changes? Keep us posted!