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Question

How do i get a new SIM card?

  • 15 July 2019
  • 3 replies
  • 217 views

I have lost my SIM card. How do I get a new one with the same number? The self serve requires to call me but since my line isn't working, I don't know what to do. Thanks!

3 replies

Userlevel 7
Badge +4
If you need a new sim card then you will have to visit a store.
The sim card is $15 and they can activate it with your number and plan there in store.
Great! Thanks, Allan. Much appreciated.
Userlevel 7
Badge +4
For future reference, here are the instructions if you do not have the old sim available

https://www.koodomobile.com/help/koodo-sim-support

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