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How can i delete my koodo account so i can make a new one?


I'm trying to create a new account but it will not let me since my email address is being used for the old account.

4 replies

Userlevel 6
Badge +4
Hi there Liana... If you want to use the same e-mail address, you will have to call Customer Service to delete the other profile link to this e-mail in order to use it for a new account.... Then, once deleted, you will be able to set up the new account...
Userlevel 6
Camilo_A wrote:

Hi there Liana... If you want to use the same e-mail address, you will have to call Customer Serv...

I added a star on your post, good answer.
Userlevel 4
http://community.koodomobile.com/koodo/topics/how_do_i_delete_my_account_and_make_a_new_one try to do a search in the future. this exact topic was posted 5 hours ago 🙂 hope it all goes well for you 🙂
Userlevel 6
Ernie Mosby wrote:

please call me when my acct is cacelled please  #7807561001.

Mr. Mosby, You will need to call customer service from you home phone to cancel that account.

[b]1-866-995-6636

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