Koodo Community

Help please

  • 11 April 2021
  • 1 reply

it says “

Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.”

 i have no idea what to do i only logged in with my email adress


1 reply

Userlevel 7
Badge +4

Go to koodo.com/chat

Say you can't access self serve.

When it asks you if it's your first time logging in, say yes.

Follow the steps from there to reset your login profile and access your account.