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Have the E-Bill accessible Via Koodo's Self Serve App


Userlevel 7
Badge +4
Currently the Koodo Self Serve App only gives a summary of your Bill. This is great when your bill is the same from month to month. However when there are overages and customers cannot see more details they can get frustrated. My idea is to allow for the full e-bill to be accessible on the self serve app as well.

3 replies

Userlevel 3
Good Idea! Considering the app is not used towards data. Some people the cell phone is only source of internet.
Userlevel 6
When I need the PDF of the bill i just log in via my phone on the koodo website. Wi-fi if I don't want to pay for data. Yes, it would be easier through the app though.:-)
Userlevel 5
Not a bad idea at all!

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