We have two Samsung phones and need to unlock them so they can be used with a country specific SIM Card. When I go to the self serve, unlock your phone command the instruction page states “Unlock_not_sent”. The system has identified the correct phone so I know the IMM?? number was entered correctly.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.