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get locked of self service


hi, after registering my Self Service, I tried to log in it. However, I typed wrong password more than 5 times, so my self service is locked now and I cannot access it. could you tell me how to unlock it?

4 replies

Userlevel 1
You have to call Koodo at 1-866-995-6636 option 5 from a landline or *611 from your Koodo cell phone, option 5. They can unlock it for you and reset the pw. Takes maybe a minute or 2
Starfox wrote:

You have to call Koodo at 1-866-995-6636 option 5 from a landline or *611 from your Koodo cell ph...

got it, thank you very much
Userlevel 7
Badge +4
Starfox wrote:

You have to call Koodo at 1-866-995-6636 option 5 from a landline or *611 from your Koodo cell ph...

It does unlock itself after a certain period of time, I believe it's 15-30 minutes.
Userlevel 1
Starfox wrote:

You have to call Koodo at 1-866-995-6636 option 5 from a landline or *611 from your Koodo cell ph...

:P that too.

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