I forgot which email I used for koodo so I tried two (the second being the correct one) and now I am receiving the below message when I try to create my self serve account:
"You're still waiting to be approved Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved."
I received an activation email and followed the instructions in the appropriate email once I remembered but it doesn't help.