Koodo Community

Forgot Password and Security Question

  • 8 April 2021
  • 1 reply

I had recently switched phones and no longer have access to my account password nor do I remember making a security question. Possible dementia. Please help.

1 reply

Userlevel 7
Badge +4

Are you referring to  Koodo account password or Google password? 

If it was Koodo password, you could try to reset the password at the selfserve login.