A new Koodo phone and SIM card is arriving in the mail today. I currently have a phone activated under my spouse's account (to qualify for free family calling). My name is nowhere on the account. She is listed as the account holder for both phones on our plan. I want to port my old phone number and contacts to the new phone, preferably without having to visit a Koodo shop (always a hassle). Is it possible to do this online or by phone? Would I be able to make such changes by phone even though I'm technically not the account holder?
- old phone is an Iphone 3s
- new phone is a Moto XPlay (under Tab)
- "KOODO V3 NANOSIM"
- 2 phones presently on account; both under name of my spouse