Koodo Community

Community

email and last name combo not recognized when using forgot password


I never validated my account when I joined Koodo. I am a former Telus client. Now I am unable to login to self serve. I tried Forgot password but my email and last name are not recognized. I know they are correct.

3 replies

Userlevel 7
Badge +4
Sounds like you'll have to message Koodo directly. You can send them a message via Facebook or any of the options in the contact us section below.
thanks. on the phone with help now
Userlevel 7
Badge +4
Hope you'll get your problem solved. 

Feel free to come back if you are another questions!

Reply