I got a new SIM card and set up a phone for my son yesterday on Koodo. I provided them with my cell # and my email. When I got home, I did not receive an email with his account number. I tried to log in with the email I provided and it said “it looks like this account is already linked to another email address” “you’re still waiting for permission from the owner of that email address”. I remembered my older kids were under another email address and linked to the same work phone number I provided. It didn’t sent a message allowing permission to log in with the email I provided.