Koodo Community



does anyone get a "page not found" when try to log in?

I register to create my account and log in to the self serve. I got the email saying that my registration was fine. But since Friday, every time that I try to log into my account (monthly costumer) I got the message "page not found". How should I proceed? Does anyone know the problem and how to fix it? (I tried to use Safari, Explorer and Chrome)

2 replies

Userlevel 7
Badge +4
Nope. It works for me Maria.

Sometimes it does this on my mobile and then I reload the page and everything works fine!
Userlevel 3
Hello Maria,

Have you tried to clear your browser's cache/cookies (see the procedure here: http://koo.do/dltcookies) and to log in again afterwards? This should refresh your browsing history and get rid of any error or old information saved on your browser. 

Keep us posted!