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dial tone


I’m not able to call out, only a dial tone. This is land line

 

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Best answer by Dinh 30 March 2021, 01:07

I would suggest you try tounplug power from the hub and plug it back again. Sometimes, a simple restart would help.

As Koodo WHP is using Telus cellular network, you could find more about their current outage here https://www.telus.com/en/on/outages I saw several outages  in BC as of now.

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has anyone else experience loss of phone connection/ landline due to the wind in the last 2 days, BC area?

 

Userlevel 7
Badge +4

Are you with Koodo's WHP?

I have a land line/ hub with Koodo.

We’ve had very strong winds and service has been disrupted with other networks

WHP?

 

Userlevel 7
Badge +4

I have a land line/ hub with Koodo.

We’ve had very strong winds and service has been disrupted with other networks

WHP?

 


WHP=wireless home phone.

Landlines are actual physical phone lines that connect you to the phone network. Koodo doesn't offer landline connections.

Hi Timo

Yes I had an existing phone before, koodo provides service to it.

Userlevel 7
Badge +4

What area are you in? I haven’t heard of any outages really, so it might be something else entirely.

BC area, gulf islands

Userlevel 7
Badge +4

I would suggest you try tounplug power from the hub and plug it back again. Sometimes, a simple restart would help.

As Koodo WHP is using Telus cellular network, you could find more about their current outage here https://www.telus.com/en/on/outages I saw several outages  in BC as of now.

Thanks

looking at a cell phone, 

Do I return the hub to the store?

Userlevel 7
Badge +4

I think you can take it back within 15 days. 

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