I have data usage alerts set up but they don't work. I am getting billed every month for overages and the chat bot just repeats itself says to set them up in self serve when they are already set up but not working. On my previous phone the alert would stop accepting data but not this one. I tell my contacts not to send any pics thru texts but…..
Best answer by Mayumi
So it seems your plan doesn't include data. In that case, you don't have SFD. It's pay per use data and you can access to your data anytime.
I'm a little puzzled because if it's talk&text plan, then it usually come with unlimited minutes…
When did you get this plan and how much is it?