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customer service call backs

  • 8 January 2020
  • 5 replies
  • 297 views

why is it that on multiple occasions when it had to call customer service and request a call back my phone never rings but instead it goes right to voice mail?

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Best answer by Dinh 8 January 2020, 23:18

hi,

I would suggest you check if you accidentally blocked Koodo number ( 1 (866) 995-6636 ) in your phone.

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Userlevel 7
Badge +4

hi,

I would suggest you check if you accidentally blocked Koodo number ( 1 (866) 995-6636 ) in your phone.

I need to talk to a customer service person please give me a call back.

 

Userlevel 7
Badge +4

Ask for a callback via  Koodo Chat  www.koodomobile.com/chat Type  #helpss OR via

Facebook/Koodo                             https://www.facebook.com/Koodo

Userlevel 7
Badge +4

I need to talk to a customer service person please give me a call back.

 

Can you start a new thread please and tell us what your problem is? In most cases we’re able to help without you needing to call Koodo!

Userlevel 7
Badge +4

Ask for a callback via  Koodo Chat  www.koodomobile.com/chat Type  #helpss OR via

Facebook/Koodo                             https://www.facebook.com/Koodo

Like I mentioned before, we need to know what they need help with before you tell them call in.  The point of this forum is to prevent unnecessary calls to customer service, so please stop telling people to call in right away.