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I can not receive text, updates, and messages without wifi connection. Why is it only working with wifi?

7 replies

Userlevel 7
Badge +4
Hi Brianna, There could be many, many possible causes for that, but we can get to the bottom of your issue 😃 What phone do you have? Do you have call access? Do you have data set up on your phone?
Userlevel 6
Badge +4
What kind of phone do you have?
I have a Samgung galaxy ace With the plan of just the unlimited texting
Userlevel 2
brianna sookram wrote:

I have a Samgung galaxy ace With the plan of just the unlimited texting

Does this ever worked? Or worked with other phone?
Userlevel 7
Badge +4
When you say "Just unlimited texting", do you mean the $15 prepaid plan or the $20 "regular" plan?
15
Userlevel 7
brianna sookram wrote:

15

Without a data booster this plan is unable to access the Internet without wifi. Also the phone has a known issue that it can not send text if wifi / data is enabled. You need to turn wifi / data off to text. It might be data to turn off. I can never remember. If you want updates and Internet you need a data booster otherwise all you get is text

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