How do I change my shipping address for new phone delivery? (it's different than my billing address)
You cannot. It must be delivered to your billing address to prevent fraud. For example, if someone hacked into your account and then bought a phone and shipped to another address without you knowing.
I think they should change this policy. I understand the theory behind it, but it is much more convenient to be able to ship straight to work, where there is a full time shipper/receiver. And, with all the notifications that have been generated by this new phone purchase. It would be tough to miss that something suspicious was going on. Plus I had to enter my credit card info anyways, so in that theory the hacker would essentially be buying me a new phone. It’s a real nuisance to have to try to be at home (apartment) and try to intercept the Canada Post lady in the middle of a work day, rather than her just bringing it to my office 3 minutes away from home. I think with all the online ordering that happens these days, the ability to change the shipping address is a pretty low risk high reward thing that they should make possible to their customers.
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