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Cant Chnage My Password

  • 24 February 2021
  • 2 replies
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I know for a fact what my login email is and have reset my password but am still not able to get into my account. Right after resetting my password i put it in copy and paste and I still cant login. I think my account has been locked before so how do i unlock it if that is the case.

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Best answer by Dennis 24 February 2021, 08:19

If you give it a few hours the account should unlock itself. Maybe try again in the morning

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Userlevel 7
Badge +4

You can send a private message to Koodo via Facebook messenger or dm via Twitter to get a Rep to look into it.

Userlevel 7
Badge +4

If you give it a few hours the account should unlock itself. Maybe try again in the morning

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