Koodo Community



Cannot view images by txt msg

I have the plan Canada Wide Talk & Text 25 but I can't download images sent in txt msgs. Are my settings wrong maybe?

3 replies

Userlevel 7
Badge +4
You need to have mobile data enabled in order to send/receive picture messages (MMS). There's no charge for the data used for the messages, but you may get charged for any data used by other things on your phone (apps, updates, etc.).
Thanks, I have mobile data turned off. I am worried that there would be behind the scenes downloading, like automated patches... or something along those lines.
Userlevel 7
Badge +4
Then that would be why you can't send or receive picture messages.