I recently activated my prepaid account but I can not access my prepaid self serve account. When I sign in it says the user name is invalid when I go to register it says I already have an account. I have been in this endless loop for days. I finally was able to get a callback, but after going through that it still does not work. I finally got a second callback but once I was waiting it cut me off (dropped the call) because no one answered even though I was receiving a callback. Now I can not even get to the place to schedule another call back and no one has realized that they haven’t responded to my second call. Frustrated to no end. Anyone have a good prepaid service to recommend because this is now getting failing grades from this (almost) user.
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