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can't used prepaid visa register to my account


my rbc prepaid visa card can't register to my prepaid account ! and display :''Unable to Process Transaction Your credit card transaction was denied by your card issuer, so this purchase could not be completed. Your credit card has not been charged. Contact your card issuer for more information." but after i call the bank and there said:"There is no limit bank pay for koodo, they should be able to get money"

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Userlevel 7
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Are you trying from the Koodo app? I use the Koodo app each month when I pay with my prepaid Visa with no issue.
Paul "Kid Android" Deschamps wrote:

Are you trying from the Koodo app? I use the Koodo app each month when I pay with my prepaid Visa...

but,koodo app can't use to prepaid account.

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