I have tried on both the phone and laptop, and varying credit cards. I either get a credit card error (which is incorrect) or a oops we can’t process your order right now, I tried over 20 times from 12pm to 1am to 6am over 24 hrs and still can’t.
I don’t want to go to the store to upgrade because then I have to pay 60 for activation. I typically have no complaints with koodo but when you get charged to talk to a human and the online doesn’t work it’s super frustrating. Just want to upgrade my phone.