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Can't login to Selfserve, 404


Can't login to selfserve Every time I try and login, and I've tried on firefox and chrome on 3 computers and firefox on my phone, I get a 404 error. I just signed up today, all I want to do is be able to pay my bill. I've heard you have been updating your website so I'm guessing there are issues, but logging in appears to be working for other people. Anything I can do?

6 replies

Userlevel 7
Badge +4
You've seem to go a long way trying to connect. Maybe wait until tomorow so you can pay your bill? I don't know why it won'T work Or, you could try calling in and pay by phone. It's free to do that! Dial *611 from your cellphone and choose option #3 then #1

Userlevel 6
Robert wrote:

You've seem to go a long way trying to connect. Maybe wait until tomorow so you can pay your bill...

I very much doubt calling would help. I can log in, you can log in, the website works. This sounds more likely an issue on the OP's end. A cached 404 site from the past.
Userlevel 7
Badge +4
Robert wrote:

You've seem to go a long way trying to connect. Maybe wait until tomorow so you can pay your bill...

If he can't and needs to pay I offered him a free way to pay his bull without going on self serve
Userlevel 6
Clear you cache and history. The site works.
I'm having this problem right now still after clearing cache and history,
Any help? 
I want to pay my bill but I don't feel comfortable paying with VISA over a phone
I either get the 404 message or the page you are accessing does not exist. 

Userlevel 7
Badge +4
Have you tried the above solutions? If none worked, try paying via your phone and the application!

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