I have had the Koodoo home phone for quite a few years now and just realized that the current monthly cost for the home phone is 5$/month. I have been paying 20$/month for years. I can’t change the plan to the 5$/month one through self-serve. It says that it is already my current plan when I click on it. However, I am definitely being charged 20$/month. Has anybody else had this problem?
Best answer by Sophia
The $5/month is a promo for new customers and expires after 12 months… so sadly you won’t qualify for the offer any longer :(