Koodo Community

Community

Solved

can't access prepaid self serve


I can't access prepaid self serve. Any ideas? Receving the error message below; "Dashboard/MessageNotaccessibleForCurrentAccount"

4 replies

Userlevel 7
Try clearing cache and cookies then login again. Also maybe try a different browser.
Userlevel 3
Daniel I also can't to go into koodo prepaid service. Tried your method
Userlevel 6
Hi there, Self Serve was under maintenance this weekend so you might indeed have had some issues accessing your accounts. It should be working fine now 🙂 Can you try again? Thank you! ________________________ If you see a good answer, give it a star.

Reply